The partnership will provide solutions in areas such as Virtual Desktop Infrastructure (VDI) for infrastructure modernization, Contact Center AI (CCAI) for enhanced customer service: G Suite for remote working and collaboration and delivering tailored industry solutions for industries such as Financial Services, Retail/Consumer, Manufacturing, Life Science and Healthcare.
Romal Shetty, President, Consulting, Deloitte India said, âVirtualization of business operations has become crucial in current times, as clients look to respond, recover and thrive in the post-COVID world order. Deloitte has been working with some of the largest enterprises in driving the future of work, workforce and workplace. âVirtual Firstâ is the primary pillar as clients reimagine their business operating models and continue to serve their customers with excellence. Cloud will be a key enabler for catalyzing business transformations in India.â
The two organizations will help clients leverage the power of data and analytics to drive efficiencies across their planning, budgeting, forecasting and demand management processes.
Karan Bajwa, Managing Director at Google Cloud India said, âCustomers are looking to Google Cloud to help them solve their complex business and technology challenges. The Deloitte-Google alliance enables enterprises to embrace a new normal. From remote teamwork and collaboration, managing customer experience and operations performance through continued access to mission-critical applications and infrastructure in a secure manner, Deloitte and Google Cloud are working alongside clients to help them respond, recover and thrive in the new normal.â