American Express sets up data analytics, risk &…

Kolkata: The American Express Data Analytics, Risk and Technology (DART) Laboratory was inaugurated at Indian Institute of Technology Madras on Thursday. The Lab aims to establish itself as a world-class hub of research in risk…

Hiver targets helpdesk market with the launch of…

NEW DELHI: Hiver, a Gmail-centric customer service solution that helps teams across the organization collaborate on shared inboxes like services, support, has launched a new analytics platform. With this, Hiver, which has till now operated…